1. RIGHT OF WITHDRAWAL

Under EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.

To exercise this right:

• Notify us in writing (e.g., email or via the contact form or contact buttons on our website) within the 14-day period.
• Include your order number, the product(s) you wish to return, and your contact details.

2. RETURN CONDITIONS

Products must be returned in their original, unopened, and unused condition.

Opened or used products are not eligible for a refund unless defective.

The return must include all original packaging and any accessories or promotional items that came with the product.

3. HOW TO RETURN YOUR PRODUCT

Once your return is approved, we will provide instructions on how to send the product back to us.

You are responsible for covering the return shipping costs unless the product is defective or incorrect.

4. REFUNDS

Once we receive and inspect the returned product, we will process your refund.

Refunds will be issued to the original payment method within 14 days of receiving the return.

Note: Please contact us if the refund is not received within 14 business days.

5. DEFECTIVE OR INCORRECT PRODUCTS

If your product is defective or incorrect, please contact us with proof (such as photos or a detailed description) immediately upon receiving it. We will arrange a replacement or a full refund, including shipping costs.

6. EXCLUSIONS

The following items are not eligible for return or refund:

• Products purchased from third-party retailers. Please contact the retailer directly for their return policy.
• Items marked as “final sale” or “non-returnable” at the time of purchase.